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Help
Frequently asked questions
Can't find what you need? Ask Aiva AI any time.How do I choose my length?–
Use the size guide to match your height to an abaya length. Between two lengths, choose the longer one or ask Aiva AI.
What comes free with an abaya?+
Every abaya comes with a matching shayla plus your choice of an inner or pants.
How long does delivery take?+
Standard UAE delivery takes 2–4 working days; express arrives the next working day.
Can I return or exchange?+
Unworn pieces with tags can be returned or exchanged. Custom-length orders can be exchanged for another length.
Do you ship outside the UAE?+
Yes, across the GCC and worldwide. Rates show at checkout.
