Legal
How we deliver, handle returns, protect your data and run our store.
ShippingThis policy explains how Aiva delivers orders within the UAE, across the GCC and internationally, including timings, costs and responsibilities.
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Returns & refundsWe want you to love what you ordered. This policy sets out how returns, exchanges and refunds work at Aiva.
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Privacy policyAiva respects your privacy. This policy explains what personal data we collect, how we use it and the choices you have.
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Terms of serviceThese terms govern your use of the Aiva website and any purchase you make from us. By placing an order you agree to them.
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Cookie policyThis policy explains how Aiva uses cookies and similar technologies on our website.
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DisclaimerPlease read this disclaimer to understand how our product images and descriptions should be viewed.
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Data deletionYou can ask Aiva to delete the personal data we hold about you at any time. This page explains how.
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